Privacy Policy

1. Information We Collect

We collect information to offer wholesale services, process orders, improve our platform, and maintain compliance. Information we may collect includes:

1.1 Personal Information

When you register for a wholesale account or contact us, we may collect:

• Full name

• Business name

• Email address

• Phone number

• Billing and shipping addresses

• Account login details

• Business documents (resale certificates, tax forms, etc.)

1.2 Business Information

• Business type (retailer, reseller, exporter, liquidation buyer)

• Business registration documents

• Tax ID or Resale ID (where applicable)

1.3 Payment Information

We do not store full payment card details.
Payments are processed securely through third-party payment processors (e.g., Stripe, PayPal, or your integrated gateway).

1.4 Automatic Data Collection

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages viewed

• Time spent on site

• Referring URLs

• Cookies and tracking technologies

1.5 Communication Data

• Emails

• Live chat conversations

• Support inquiries

• Contact form submissions

2. How We Use Your Information

Reserve Room uses your information to:

• Create and manage your wholesale account

• Authenticate your business

• Process orders, payments, and invoices

• Communicate regarding inventory, promotions, or order updates

• Respond to customer service inquiries

• Improve website performance and user experience

• Detect and prevent fraud or unauthorized access

• Comply with legal and regulatory obligations

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3. Sharing and Disclosure of Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary:

3.1 Service Providers

• Payment processors

• Shipping and logistics partners

• Website analytics providers

• Hosting companies

• Email service providers

• CRM or customer support platforms

3.2 Legal Requirements

We may disclose information if required by:

• Law enforcement

• Government authorities

• Court orders

• Regulatory compliance

3.3 Business Transfers

In the event of:

• Merger

• Acquisition

• Bankruptcy

• Sale of assets

your information may be transferred as part of the business transaction.

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4. Cookies & Tracking Technologies

Reserve Room uses cookies and similar technologies to enhance user experience and analyze website performance.

You may control cookie settings through your browser, but disabling cookies may affect site functionality.

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5. Data Retention

We retain your information as long as necessary to:

• Provide wholesale services

• Maintain business records

• Comply with legal requirements

Business account information may be retained for financial, tax, or audit purposes.

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6. Data Security

We implement appropriate technical and organizational security measures, including:

• SSL encryption

• Secure hosting

• Access restrictions

• Authentication controls

• Regular system monitoring

However, no online transmission or storage method is 100% secure. You use our website at your own risk.

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7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal information

• Update or correct your information

• Request deletion of your information

• Opt out of marketing emails

• Withdraw consent (where applicable)

To exercise any rights, contact us at:
📧 [hello@reserveroom.com]

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8. Account Registration & Wholesale Verification

Reserve Room provides a B2B wholesale-only platform.
To verify your business, we may request:

• Business documents

• Resale certificate

• Tax ID

• Identification for fraud prevention

Your data is used exclusively for verification and compliance.

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9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for:

• Their privacy practices

• Their content

• Their security measures

We encourage reviewing their privacy policies.

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10. Children’s Privacy

Reserve Room does not target or serve individuals under 18.
We do not knowingly collect information from minors.

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11. International Users

If you access our site from outside the country where we operate, your data may be transferred to and processed in jurisdictions with different privacy laws.

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12. Updates to This Privacy Policy

We may update this policy from time to time.
When updated, the “Last Updated” date will reflect the change.
Continued use of our website means you accept the updated policy.